Are our values a match for you?

When you are working for yourself, the 'why?' question is one you will face many times, both from yourself and others. I believe it has a number of facets; Why me? Why now? Why this? Why not that? Simply, why? The five whys, if you will! I believe that in this new era...

read more

Are there too many charities?

Last year I did an online debate, as part of the ACEVO (Association of Chief Executives of Voluntary Organisations) 30 year anniversary. I was chatting with Debra Allcock Tyler from the Directory of Social Change about whether there are too many charities. I was...

read more

Inside a charity crisis – what is it like?

Over 15 years in the charity sector I have been involved in responding to stories including fires, armed sieges, deaths, the list goes on. As the Oxfam story develops and their approach swings from atoning to being the victim, I thought it might be interesting to give...

read more

Time to Go Beyond a Robotic Response

The Oxfam story is a layer cake and a bitter one at that. This story is about abuse, power, people speaking out, and people not being listened to. It is about kids being harmed and being helped often within metres of one another. It is about chances to...

read more

What is Human Centered Design?

Human Centered Design, also known as Design Thinking, is a way of building products, services, processes and spaces that help people. The approach is built on understanding what people really think, feel, want and need. Human Centered Design is...

read more

Charities and Blockchain

Hype du jour is Blockchain and its offspring in the ubiquitous crypto-currency Bitcoin. But what is Blockchain? How does it work? Should charities, not-for-profits and others be thinking about and discussing this now? If so, for what uses? In this 10...

read more

Tips for commissioning external research

If you're asked to commission an research project it is natural to feel a little scared but don't panic. Yes, you are talking about the unknown but you are also working to build new products, services, campaigns, and processes to grow profit and make the...

read more

7 Charity Conundrums Ripe for Redesign

Much of my day to day involves imagining how charities can do things differently, better, more simply. Whether it is helping people explore their differences on Brexit, supporting consumers to better navigate a tricky purchase, or exploring how to might...

read more

Mindset of a charity director

Two years ago, I scored what I thought would be my dream job as the director of a (still) fantastic charity. Instead, I felt empty and as though this was a Pyrrhic victory. Now, with the benefit of hindsight, I wanted to share what I learned about the...

read more

How to hold difficult conversations that matter

In the wake of the decision to leave the EU, I was feeling depressed. I had always seen the EU as a binding together of economic interests and therefore a safety barrier preventing war. Despite the media rhetoric, I thought others felt the same. I was crushed when the...

read more

Speech: Thriving during a storm

"Friends, we’ve known each other for a number of years and when I look around the audience I see people I have run campaigns with, people who have challenged seemingly insurmountable problems and...

read more

Masterclass: Gina Glantz on leadership

Gina Glantz describes herself as a 'serial organiser, shit stirrer, campaign tech innovator and grandmother' (now that's what you call a bio). After a career in politics, including organising a presidential campaign, Gina tells the remarkable story of...

read more

Masterclass: Jeff Echols on storytelling

Jeff Echols from Echo Engagement describes himself as a storyteller, networker and connector. He helps architectural firms to tell their story and find fans. But his words will inspire anyone keen to connect through storytelling. Ready to grow your...

read more

Masterclass: the power of emotive storytelling

I met Stefa at a children's birthday party. She told me an amazing story. I was the first person to whom she had ever told this true tale. It is a lesson in the power of personal testimony and the triumph of the human spirit against incredible odds.

read more

Want to talk?

Let us buy you a coffee.

Simply pick an available slot to book – Please note: We currently book meetings on Tuesdays and Wednesdays.